What to Plan For When Outsourcing?

Some noteworthy factors to consider when planning to outsource to external parties:

1. The need to have a clear definition of the desired relationship. We should not jump into the vendor selection process,
2. The need to remember that outsourcing is not all about cost cutting. Otherwise, the results will be disastrous,
3. To allow outsourcing option a success will depends on the way requirements are defined, the way objectives are laid, the way vendor is chosen and the way service level agreement is written.