How To Monitor/Control The Work Of Outsourced Provider

Earlier article focus on what KPA/KPI needs to be set for an outsourced partner. Besides, management also need to understand how to institute controls to check on them.

Some of the minimum control points that need to be instituted on accounting and bookkeeping external outsourced provider are as follows:

1. Timeframe on the audit of the bookkeeping and accounting service provider- twice or at least once a year,
2. Company needs to compare billings from the bookkeeping and accounting service provider against the budget,
3. Similarly the company also needs to compare billings from the service provider against the original contract,
4. The company official needs to keep proper documentation on meeting minutes. The minutes must be very clear of what has transpired, who are responsible, and others,
5. The company needs to review the outsourcing accounting and bookkeeping outsourced provider's expense trend periodically whether monthly, quarterly or yearly
6. The general ledger in the books of accounts must have detailed accounts to keep track of all types of expenses of the service provider. Detailed monthly budget should earlier be keyed in.
7. A complaint database whether from internal or external customers should be maintained to ensure that the provider is providing efficient and satisfactory services.
8. The general ledger in the books of accounts must have to keep track of all types of expenses of the accounting and bookkeeping service provider. Detailed monthly budget should earlier be keyed in.
9. The company official needs to keep proper documentation on . The minutes must be very clear of what has transpired, who are responsible, and others,
10. Company needs to compare billings from the accounting and bookkeeping service provider.